Ensuring consistent quality, meeting regulatory requirements and efficiently passing audits is critical to the pharmaceutical industry. Opentrons provides these important weighing solutions to global pharmaceutical companies. Our professional services are designed to help you get the most value from your weighing equipment in six steps to achieve high quality and lower total cost of ownership.
1>Start with professional installation - AccuracyPac
Professional IQ/OQ/PQ/MQ documentation ensures compliance and traceability, also suitable for explosion-proof areas
Carry out initial calibration to confirm whether it meets the usage requirements
2>Extended Care——Extended Care
Two years of preventive maintenance and repairs to maximize productivity and keep your budget under control
3>GWP verification (Good Weighing Practice) to ensure long-term accuracy
Provide professional test plan guidance that clearly identifies the tests to be performed, the weights to be used, and the frequency of testing to achieve maximum efficiency with the minimum effort
4>Data collection and monitoring software is always up to date - Software Care
Notifications and access to the latest versions of software
Regular, orderly and efficient electronic distribution of updated software
5>Planned maintenance to ensure production safety and reduce downtime
A comprehensive preventive maintenance program provides comprehensive inspections, functional testing and proactive replacement of wearing parts* to ensure continuous normal operation of equipment and reduce unplanned downtime
The health check report comprehensively records and evaluates the current condition and provides professional suggestions for improving equipment performance.
6> Ensure quality and compliance through calibration Bench and floor scales: ACC Calibration
Professional calibration certificate evaluates measurement uncertainty over the entire weighing range
Optional accessories can provide clear compliance judgment to confirm whether the specified tolerance requirements are met, such as: user requirements (GWP certificate), OIML R76 tolerances (OIML tolerance attachment) or other customer-defined requirements (custom Define tolerance attachment), etc.
